FAQ

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Apple Pay.

Can I modify my order after it has been placed?

Yes, you can modify your order within 24 hours of placing it. Please contact our customer service for assistance.

How long will it take for my order to arrive?

Standard shipping usually takes 5-7 business days. Expedited options are also available.

What is your return policy?

You can return unopened items within 30 days of delivery for a full refund. Refunds are processed within 5-7 business days after we receive the returned items.

Do the toys come with batteries included?

Some toys include batteries, while others do not. This information is specified on the product page.

How can I contact customer service?

You can reach us via email, phone, or the live chat feature on our website. Our customer service team is available from 9 a.m. to 6 p.m. EST, Monday through Friday.

Do you offer gift wrapping?

Yes, we offer gift wrapping at a small additional charge. You can also add a personalized message during the checkout process.

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